roommaster - roomMaster Cloud US Maintenance Window: Wednesday, December 17 5:00AM EST – Maintenance details

All systems operational

roomMaster Cloud US Maintenance Window: Wednesday, December 17 5:00AM EST

Completed
Scheduled for December 17, 2025 at 10:00 AM – 9:17 AM

Affects

AMER

Under maintenance from 10:00 AM to 9:17 AM

roommaster (PMS)

Under maintenance from 10:00 AM to 9:17 AM

rm Payments (T)

Under maintenance from 10:00 AM to 9:17 AM

rm Payments (A)

Under maintenance from 10:00 AM to 9:17 AM

Agora (API)

Under maintenance from 10:00 AM to 9:17 AM

WebBook (Booking Engine)

Under maintenance from 10:00 AM to 9:17 AM

Updates
  • Planned
    December 17, 2025 at 10:00 AM
    Planned
    December 17, 2025 at 10:00 AM

    Date: Wednesday, December 17 5:00AM EST
    Time:
    6:00AM - 6:30AM AST (America/St_Thomas)
    5:00AM - 5:30AM EST (America/New_York)
    4:00AM - 4:30AM CST (America/Chicago)
    3:00AM - 3:30AM MST (America/Denver)
    2:00AM - 2:30AM PST (America/Los_Angeles)
    1:00AM - 1:30AM AKST (America/Anchorage)
    12:00AM - 12:30AM HST (Pacific/Honolulu - Wednesday, December 17)

    Duration: 30 Minutes
     
    We will be performing an update to your roomMaster Cloud application during a maintenance window early on Wednesday morning. During this period, all users must be logged out of the software and roomMaster Cloud will not be accessible. Please plan accordingly to remain out of the software for 30 minutes.

  • Completed
    December 17, 2025 at 9:17 AM
    Completed
    December 17, 2025 at 9:17 AM
    Maintenance has completed successfully.
  • In progress
    December 17, 2025 at 9:00 AM
    In progress
    December 17, 2025 at 9:00 AM
    Maintenance is now in progress.