innQuest - roomMaster Cloud Degradation – Incident details

System Update:

We recognize the difficulties some of our users have encountered with accessing RoomMaster today and fully understand the inconvenience this has caused. Resolving these issues remains our top priority. Our senior technical teams are actively engaged in implementing a permanent solution to ensure stable and reliable access moving forward.

Thank you for your continued patience and valuable feedback during this critical period.

Service Update: Potential Sporadic Issues

As we continue to address the problems encountered earlier, you may experience sporadic issues with our services. Our team is actively working to fully resolve these issues and ensure stable performance across all areas.

Status Update: Ongoing Monitoring

Our systems are back up and running; however, as services continue to come back online, you may still experience some degradation. We are actively monitoring the situation to ensure that performance stabilizes across all functionalities.

Status Update: Issue Identified and Addressed

We have identified the root cause and implemented a fix. Currently, we are closely monitoring the system to ensure stability and optimal performance. You should be able to access the software but you may see some degradation as everything comes back online.