innQuest - Service Degradation: Agora API and Webbook Booking Engine – Incident details

Service Degradation: Agora API and Webbook Booking Engine

Resolved
Operational
Started 7 months agoLasted about 5 hours

Affected

US

Degraded performance from 12:07 AM to 5:31 AM

AUS

Degraded performance from 12:07 AM to 5:31 AM

UK

Degraded performance from 12:07 AM to 5:31 AM

Updates
  • Resolved
    Resolved

    We are pleased to inform you that the Microsoft Azure outage has been resolved. Our Agora API and WebBook booking pages are now fully operational.

    Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact our support team.

  • Identified
    Identified

    We are currently experiencing degradation issues with our Agora API and WebBook online Booking Engine due to an ongoing Microsoft Azure outage. Our team is actively monitoring the situation and working closely with Microsoft to resolve these issues as quickly as possible. 

    For the latest updates on the Azure outage, please visit the Microsoft Azure status Page